Privacy Policy

Effective date: April 2, 2026. Last updated: July 9, 2026.

1. Who We Are

Muddy X Digital (RC 9419718) is a software development company registered with the Corporate Affairs Commission (CAC) of Nigeria, operating from Bodija, Ibadan, Oyo State. We provide web development, mobile app development, AI solutions, and SEO services.

This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website at muddyxdigital.com, use our services, or communicate with us via email, phone, WhatsApp, or contact forms.

2. Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, business name, and address when you submit a contact form, request a quote, or communicate with us.
  • Project Information: Business details, project requirements, content, and materials you provide during a development engagement.
  • Payment Information: Transaction details when you make payments. We do not store credit card numbers or bank account details on our servers.
  • Technical Data: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs collected automatically through analytics tools.
  • Communication Records: Messages, emails, and call records when you contact us for support or enquiries.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide project quotes
  • To deliver and manage web development, mobile app, AI, and SEO services
  • To communicate about project progress, updates, and support
  • To process payments and maintain financial records
  • To improve our website performance, content, and user experience
  • To analyse website traffic and usage patterns through analytics
  • To comply with legal obligations and resolve disputes
  • To send periodic service updates (you may opt out at any time)

4. How We Store and Protect Your Information

Your data is stored on secure servers provided by our hosting partners. We implement industry-standard security measures including SSL encryption, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project-related data is typically retained for 24 months after project completion.

5. Third-Party Services

We may share data with the following third-party service providers who process data under their own privacy policies:

  • Google Analytics: Website traffic and usage analysis
  • Vercel: Website hosting and performance
  • WhatsApp: Client communication
  • Payment Processors: Secure transaction processing

We do not sell, trade, or rent your personal information to third parties. We may disclose information only when required by law or to protect our legal rights.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and understand usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to or restrict the processing of your data
  • Request data portability
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hello@muddyxdigital.com.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately so we can delete it.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or how we handle your data, contact us: